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ISO Certification FAQs

Clear answers to common questions about standards, consulting, audits and certification.

Practical guidance

These FAQs address common questions about ISO standards, consulting, implementation, audits and certification. The answer to a specific question can change with the selected standard, scope and organization.

For certification-related decisions, distinguish consulting and implementation support from the independent certification body’s audit and decision.

Use the page as a planning reference, then validate the project against the selected standard, scope and applicable requirements.

Define the intended outcome.

Confirm the scope.

List customer or regulatory requirements.

Identify current evidence.

Set an owner and target date.